Carrier accessorials can be difficult to predict and can significantly increase freight bill totals, especially when it comes to LTL shipments. These additional fees can take the form of unnecessary detention charges caused by carriers who are[…]

Shipping rates and surcharges are still increasing, with the result that for many ecommerce companies logistics related expenses — such as shipping, packing, and storage —now account for as much as 25% of cost of goods sold (COGS). An increasing[…]

Shoppers return more than three times as many products bought online (30%) as they do items bought in store (8.8%), according to research by conversion specialists Invesp. For ecommerce companies, this means that the returns process is a critical[…]

Smart shippers, from small businesses to ecommerce giants, know that the best way to manage the bottom-line impact of their small parcel service agreements is to renegotiate whenever their shipping landscape changes. Heightened customer expectations[…]