Smart shippers, from small businesses to ecommerce giants, know that the best way to manage the bottom-line impact of their small parcel service agreements is to renegotiate whenever their shipping landscape changes. Heightened customer expectations[…]

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Whether you love it, or dread the thought of it, everyone understands the importance of negotiating good carrier rate contracts. But for many reasons, a lot of companies hesitate to take control of the negotiation process and really do what it takes[…]