Every shipment is a fount of data — use it! Information has become an essential element in competitive differentiation. Fortunately for logistics companies, every shipment is a fount of data — useful information to improve both operational[…]

In most companies, the back-office is where customer needs and requests are actually fulfilled. Accordingly, it’s a critical driver of revenue and customer satisfaction. The work carried out in the back-office directly impacts what you can deliver[…]

Do you ever really know that you’re not spending too much when you negotiate a freight or small parcel agreement? When you come out of a rate negotiation, there’s often that niggling feeling that you have left some money on the table. Carriers do a[…]

Shipping rates and surcharges are still increasing, with the result that for many ecommerce companies logistics related expenses — such as shipping, packing, and storage —now account for as much as 25% of cost of goods sold (COGS). An increasing[…]