Brian Byrd

More than most companies, FedEx and UPS have had to make big adjustments to their businesses over the past year. For shippers, the most obvious signs of that have been the many fees and surcharges that have come and gone, as well as the temporary[…]

The 2021 General Rate Increase (GRI) by UPS will hopefully be the last major rate announcement small parcel shippers face when figuring their costs in 2020. It’s been a chaotic and busy year for shippers on many levels, one of the hardest parts[…]

In most companies, the back-office is where customer needs and requests are actually fulfilled. Accordingly, it’s a critical driver of revenue and customer satisfaction. The work carried out in the back-office directly impacts what you can deliver[…]

It’s that time of year again. FedEx has announced an increase to its rates by 4.9% to 5.9% on many services, beginning January 4, 2021. Of course, Transportation Impact is hard at work analyzing the details of FedEx’s GRI announcement. We will[…]

UPS announced new Peak Season Surcharges with some beginning as early as October 4, 2020, and ending January 16, 2021. Not surprisingly, the surcharges are focused on Residential and Large-sized deliveries.

Logistics technology has never been a more popular topic. The marketplace is filled with innovation, and the industry finally seems prepared to start taking advantage of it. Many early adopters and progressive companies already have, of course. But[…]

Since the start of the coronavirus outbreak, the small parcel shipping industry has been front and center to its impact. In addition to creating shifts in how carriers, FedEx and UPS must operate their delivery networks, COVID-19 has impacted[…]

Consumer spending data says yes Despite data collected this week that indicated a balance of pricing power between shippers and carriers, FreightWaves projected a shift that should favor carriers throughout the next three months as this freight[…]

Peak Season update from the UPS website:

Carrier accessorials can be difficult to predict and can significantly increase freight bill totals, especially when it comes to LTL shipments. These additional fees can take the form of unnecessary detention charges caused by carriers who are[…]