Online shoppers have sky-high expectations for every purchase they make these days. This has made creating a flawless customer experience the necessary goal for most online retailers. These expectations are largely the result of what’s known as the[…]

On Wednesday, September 12, 2018 FedEx announced that it will begin six-day a week delivery in order to meet growing demand. Its biggest competitors, UPS and USPS, already offer delivery six or seven days a week.

Reverse logistics has become an area where companies are striving to create a better experience for the customer, manage costs, and set themselves apart from the competition. The goal of any company is to make a profit, and logistics managers[…]

Ecommerce logistics costs will likely continue to rise as a proportion of sales in the coming years. These higher costs are a result of many factors, including higher volume of returns, more premium deliveries, and higher labor costs. For ecommerce[…]

UPS and IBT reach agreement: After several months of negotiating, UPS and International Brotherhood of Teamsters (IBT) have reached a new agreement just in time for the July 31 deadline of their current contract. The five-year agreement, which will[…]